POWER RESTORATION: How does it work?

When electricity is out, we all hope it will be restored as quickly as possible. GreyStone works around-the-clock during every outage to make that happen. But there are several priorities that can’t be changed in order for the restoration process to work. The restoration process follows three main steps, all focused on getting the lights back on for as many people as possible as quickly and safely as possible. 

Step One: The substation and the main distribution lines from the substation must be repaired first.

Step Two: Next, crews repair the lines that bring power to the greatest number of members.

Step Three: After larger pockets of members have power, crews repair service lines to individual homes.

To view a in depth step-by-step graphic representation of how power is restored, click here.

LEARN MORE: For a more detailed description of the power restoration process and to learn more about GreyStone's distribution system, click here or select 'Power Restoration' on the blue navigation bar on the left of this screen.