Billing/Payment Options

Go paperless! View and pay your bill online. Through e-billing, members may sign up to receive an e-mail notification when their power bill is available online. A link is provided, taking members directly to their bill within GreyStone’s online billing system without having to sign in separately. Log into the member portal to sign up.

Level out your monthly electric costs over a 12-month period. GreyStone’s Levelized Billing program, available for non-Prepaid accounts, helps you take the guesswork out of your power bill and makes it easier for you to balance your budget. Click here to learn more.

Prepaid is a plan that offers the opportunity to pay when you want, in the amounts you want. Instead of receiving a traditional paper bill each month, usage is calculated daily. Learn more about PrePaid.

You have another convenient way to pay that doesn’t require a computer or mobile device. Pay using cash (no change provided), check, debit or credit card. Just have your account number(s) handy or scan your bill stub, enter a few fields, and you’re all done. Click here for a full list of our kiosks. 

Enjoy the freedom from having to write a check every month, and it’s free! As a convenience to our members we offer automatic bank debits for member accounts. When setting up auto draft, be sure to complete both the Draft page and the Payment Profile page for either E-check. Members may also make a one-time payment with an e-check; convenience fees apply.

By using GreyStone’s convenient automated payment system, members can sign up for FREE monthly credit/debit card drafts from their accounts. When setting up Auto Draft, be sure to complete both the Draft page and the Payment Profile page for Credit Card. You may also make One-Time Payments with a debit card, Visa/MasterCard/Discover credit cards; convenience fees apply. Click here to pay your bill now. Don't have a credit or debt card? Contact Go Energy Financial Credit Union to become a member, and ask them how to receive a card. They can be reached at either of their offices, Dallas: 770.445.2800, Douglasville: 770.949.3557.

GreyStone’s Hiram office cashiers accept cash or paper check payments at the inside counter or drive-up window. Due to security regulations, credit or debit cards are not accepted by cashiers, but are accepted at the kiosk on site.

To pay by mail, detach your return coupon from your power bill and mail with payment.

 

GreyStone Power Corporation
P.O. Box 6071
Douglasville, GA 30154-6071

or

GreyStone Power Corporation
P.O. Box 897
Douglasville, GA 30133-0897

Pay by Phone: 

Payments may be made by calling 770.942.6576, throughout the day except between 11:50 p.m. and 12:20 a.m.

Members may make a single-use payment by credit card (Visa, MasterCard, and Discover), debit card or e-check online or by using our automated phone system. These services carry a $3.50 convenience fee for credit cards and $2.50 for e-checks for each account paid. Fees are paid directly to our payment processor SEDC. Should an e-check not be honored by your bank, returned check fees may be charged by your bank, SEDC, and GreyStone Power. Click here to pay your bill now.

Enjoy the convenience of using your own financial institution with no convenience fees. Members who have more than one GreyStone account must set up separate GreyStone payee accounts with their online banking site. Please note that this method may take several days to post to your GreyStone account; please check your bill pay site for more details.

United Way
404.614.1000
unitedwayatlanta.org

• DFACS Assistance comes from Project Share with Salvation Army and there is very limited funding.
  770.387.3900
• Salvation Army Can call Mon-Fri 9 a.m. to 2 p.m. for appointments
  770.386.6256
• Tallatoona Call Mon-Fri 8 a.m. to 5 p.m. for assistance.
  770.817.4666

• Community Action for Improvement
  770.838.051  Call 8 a.m. to 5 p.m. for assistance 1
• Tallatoona Community Action Partnership, Inc (LIHEAP)  https://www.tallatoonacap.org/ 
  770.817.4666 or 770.773.7730; Appointment required; Toll-free for calls from area code 706

• DFACS No energy assistance, only food stamps, Medicaid, child services
  770.489.3000
• Good Samaritan
  770.949.7335
• Salvation Army Must call Mon @ 8:30 a.m. for appointment 1st call 1st served basis. No walk-ins
  770.942.7188
• Tallatoona Mon-Fri 8 a.m. to 5 p.m.
  770.817.4666

• Community Action
  404.320.0166
• Energy and Heat Assistance
  404.657.3426

• DFACS Assistance comes from project Share w/Salvation Army/very limited funding
  877.423.4746
• Helping Hands
  770.443.1230
• Tallatoona Accepts calls Mon – Fri 8 a.m. to 5 p.m.
  770.817.4666