When you’re faced with an outage…
In most all cases, GreyStone has already been notified that your electricity is out. However, if it’s an isolated incident, there are some actions you can take:
Large outages = PHONE CALLS. If you are unable to get through, don’t despair. In most cases, we have been alerted electronically that the homes in your area are out of power, and crews are already being dispatched to handle the problem. This is one benefit of the new smart meters that have been placed throughout our service territory.
In the largest outages, crews from other cooperatives will be called in to assist GreyStone’s linemen, but it takes time to repair broken poles and lines, no matter how many employees are tackling the problem. GreyStone’s management and employees appreciate your patience in storm situations. No one likes to be without electricity; it has become one of our most treasured commodities, and one we are accustomed to never being without.
IMPORTANT SAFETY INFORMATION: