GreyStone provides convenient online bill information and payment methods. Please use these services at your convenience 24 hours a day, seven days a week! Below are the online services we offer. Select one that meets your needs. Avoid any convenience fees involved in paying your bill by setting up your credit card for recurring, rather than one time, payments. Or pay by bank draft. Set them up on the member portal.
Getting service is as easy as 1-2-3! Are you new to GreyStone? Click here to learn three easy ways to sign up for service!
Need an online account? Click here to set up an account to view and pay bills online!
Interested in Levelized Billing? Find out if you’re eligible for GreyStone’s Levelized Billing Plan by clicking here for English and clicking here(link is external) for Spanish.
Want a greener way to get your bill? Sign up for e-billing.
Member Services is open and available to assist you Monday through Friday from 8 a.m. to 5 p.m., excluding holidays, by calling 770-942-6576 or by visiting our Douglasville location. Your account is always at your fingertips online by using the navigation links to the left. Other self-service forms are listed below, so feel free to use these easy tools.
Report an outage, call 1.866.GREYSTONE.
Apply for new Residential service:
Residential New Service
Request a Co-op Connections discount card:
Co-op Card Request
EMC Security Request Info(link is external)
SurgeMaster Surge Protection Info Request
Permanent Service (Residential)(link is external)
Temporary Pole (Residential)
Energy Services Request
Service and Billing Contact