To Transfer service to a new residence in the GreyStone service area:
Complete a Transfer Service form(link is external),(English)/ Transfer Service form(link is external) (Spanish) or call 770.942.6576, or visit us at 3400 Hiram-Douglasville Highway, Hiram, GA 30141, during normal business hours.
You may be asked to provide the following:
1. Proof of identification (driver's license, passport, or other government-issued picture ID)
2. Copy of valid lease or proof of residence, if applicable.
3. Payment of deposit, if required, in addition to a non-refundable $22 processing fee and refundable $10 membership fee (cash, personal check, Visa/MC/Discover card accepted). Deposit is based on results of soft credit check and may be waived with favorable results.
Please note that all applications for service are subject to credit check.
Disconnecting service may be done by completing a Disconnect Service form(link is external), or by phone or visit to the GreyStone office. Please allow at least one business day to complete your request; we cannot accommodate same-day disconnection.